Refund policy

At ChopChop USA, we have a 100-day return and warranty policy, providing you with ample time to request a return after receiving your item.

Need a return or refund? Just email us.
Send a quick note to support@chopchopusa.com with your order number. Our team will take it from there and support you every step of the way.

Received a damaged or wrong item?
We're sorry about that. Email us at support@chopchopusa.com with a photo of the item, and we'll make it right with a replacement or a refund.

Refunds: Upon receiving and inspecting your return, we will notify you regarding the approval status of your refund. The refund will be automatically issued to your original payment method within 10 business days if approved. Kindly note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please get in touch with us at support@chopchopusa.com

We are committed to delivering excellent customer service and catering to your needs as best we can. Should you have any further inquiries or require assistance regarding cancellations or returns, please do not hesitate to contact our customer support team.